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usimig2020Perguntado em 2 de setembro de 2025 às 08:31
Será que excluindo alguns envios realizados consigo liberar mais espaço no "total de envios" e também no "espaço para upload"?
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Mikhail Jotform SupportRespondido em 2 de setembro de 2025 às 08:47
Hi usimig2020,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, the Upload Space of 100 GB is the total usage limit allowed space or the number of an item your account can use. This is not a monthly usage limit that resets every month. When you've reached your Upload Space, you can delete and then purge your form entries with file uploads to free up your storage. You can easily delete your trashed submissions in Jotform Tables. Let me show you how:
- In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
- In the Dropdown menu, click on Trashed Entries to open the Trash menu.
- Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
- Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.
Give it a try and let us know if you need any help.
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usimig2020Respondido em 2 de setembro de 2025 às 16:01
Thanks
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