Ticket Purchases widget: Exibindo erro de validação mesmo que uma opção já esteja selecionada

Olá! Poderia me ajudar com um bug no formulário? Eu seleciono a opção (que é obrigatória), mas o sistema indica que há erro e não me permite enviar e finalizar. O link do formulário é este: https://form.jotform.com/252256000122640.

Hi sulamitadgp,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. Let me show you how to fix it:

1. In Form Builder, select the Ticket Purchases widget.

2. Click on the Wand icon to open Widget Settings.

3. In the menu that opens on the right, scroll down to the bottom and click on Update.

And that's it. Just repeat the same steps to the other widgets and that should fix the issue in your form.

Give it a try and let us know if you need any more help.

Funcionou. Obrigada pelo suporte.