Payment Inquiry from Bruno Silva

O usuário solicitou um reembolso total devido a um possível mal-entendido em uma compra recente, mas não forneceu uma razão específica ou detalhada para o reembolso.

Hi cpdcentromedico,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, as requested, I went ahead and cancelled your subscription and processed your refund. It will take 3 to 5 business days for the refund to reflect on your end.

Let us know if you have any other questions.