Cancelar plano de assinatura

Boa tarde,

solicito o cancelamento, porque a assinatura será feita em outra conta.

Solicitação de cancelamento também encaminhada ao paypal

Hi Aline,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and confirmed that you have successfully cancelled your subscription plan. If you want to have it refunded, you can fill out our Refund Request form here and the relevant team will email you once they've had a chance to look into it. You can also check out our guide on How to Request a Refund From Jotform for more information.

Let us know if there’s anything else we can help you with.