Solicitação de recurso: Integrar com o Whatsapp os dados de formulario

  • sylog
    Perguntado em 2 de abril de 2025 às 14:26

    Ola, tudo bem?

    Como faço para integrar o jotforme com o Whatsapp?

  • AllanBrian_M
    Respondido em 2 de abril de 2025 às 19:45

    Hi Ricardo,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your concern. Unfortunately, we do not have any direct integration with WhatsApp. You can use Pabbly connect for this purpose. You can get in touch with their support for further information on this or you can watch this video for reference. You can also use Zapier as a workaround. You can check out the guide here. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Reach out again if you need any other help.

  • Yale Jotform Support
    Respondido em 4 de agosto de 2025 às 07:39

    Hi sylog,

    We're excited to announce that we’ve just made it easier to reach people where they already are—on WhatsApp! With Jotform’s WhatsApp integration, you can get real-time notifications as soon as someone submits your form—helping you reply faster and stay connected. It’s fast to set up and fits right into your existing workflow. Here’s how to get started:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Next, click on Integrations in the menu on the left side of the page.
    3. Now, search for WhatsApp and then click on it. Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 1 Screenshot 70
    4. Then, click on Here or scan the QR Code on the screen to verify your WhatsApp number. Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 2 Screenshot 81
    5. In the WhatsApp window that opens, click on the Send icon to continue. Clicking the Send icon in the WhatsApp integration window to proceed with number verification and setup Screenshot 92
    6. You’ll get a Confirmation message in WhatsApp once your number’s verified. WhatsApp confirmation message received after successful number verification in form integration Screenshot 103
    7. Now, go back to your form and click on Check Your Verification.Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 3 Screenshot 114
    8. After that, set up your Notification Message, and then click on Save to finish. Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 4 Screenshot 125

    Once saved, your WhatsApp integration will come up in your list of actions. To make changes, hover your mouse over it and click on the Three Dots icon to see more options like See Action Logs, Rename Action, Disable Action, or Delete Action:

    Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 5 Screenshot 136

    If you want to edit the integration, click on the Edit icon in the top-right corner of the WhatsApp integration section:

    Solicitação de recurso: Integrar com o Whatsapp os dados de formulario Image 6 Screenshot 147

    You’ll find more info in our guide on How to Integrate Your Form with WhatsApp

    Give it a try and let us know if you need any help.