Formulário mostra indisponível

  • renatomontagnana
    Perguntado em 27 de março de 2025 às 17:09

    Por alguma razão, o formulário está indisponível, o que está acarretando sérios problemas, pois hoje é o último dia para meus usuários responderem ao questionário. Veja que nas configurações está tudo habilitado

    Formulário mostra indisponível Image 1 Screenshot 40Formulário mostra indisponível Image 2 Screenshot 51Formulário mostra indisponível Image 3 Screenshot 62

    Jotform Thread 25669041 Screenshot
  • Aries Jotform Support
    Respondido em 27 de março de 2025 às 17:52

    Hi Renato,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your form, and I ran into the same issue. I cleared your form cache to fix potential cache-related issues, and it seems your form is now accessible.

    Give it a try and let us know if you need any more help.