Solicitação de cancelamento de assinatura.

Boa tarde,

Gostaria de cancelar a compra que acabei de fazer, pensei que o valor estivesse em real mas está em dólar. Preciso cancelar a compra.

Como procedo?

Obrigada

Hi Marianna,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, to request for subscription cancellation and a refund for your latest invoice, kindly open this link and fill out the form. After the investigation of your request, you will receive an update from our relevant team with regard to the result.

Let us know if you have any other questions.