Não é possível acessar o formulário criado

  • Mobiudi
    Perguntado em 27 de agosto de 2024 às 13:49

    Consigo fazer o envio do relatorio mais nao visualizo resposta

  • Angelica Jotform Support
    Respondido em 27 de agosto de 2024 às 16:18

    Hi Mobiudi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now going back to your question, what do you mean by you can't access your form in the dashboard? Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    As for the responses, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshots below to see my results:

    Não é possível acessar o formulário criado Image 1 Screenshot 30

    Não é possível acessar o formulário criado Image 2 Screenshot 41

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    We also have a guide about How to View Form Submissions that you can check out.