Minha conta foi suspensa não sei por que eu preciso dela pra cadastrar clientes pode me ajudar?

  • Blockchain
    Perguntado em 19 de agosto de 2024 às 14:51

    Minha conta foi suspensa não sei por que eu preciso dela pra cadastrar clientes pode me ajudar? Image 1 Screenshot 20

    Jotform Thread 18092441 Screenshot
  • Jefferson Jotform Support
    Respondido em 19 de agosto de 2024 às 15:36

    Hi Blockchain

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    In the meantime, reach out again if you need any other help.

  • Jefferson Jotform Support
    Respondido em 19 de agosto de 2024 às 15:58

    Hi Blockchain, 

    Your account was suspended because you’ve got a form named blockchain that was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I’ve deleted the offending form and reactivated your account. You should be able to log in now. You can create the form again after changing your account email address to a corporate one.

    Reach out again if you need any other help.

  • blockchainsuporteonline
    Respondido em 19 de agosto de 2024 às 16:05
    Ok
    Em seg., 19 de ago. de 2024, 16:58, Jotform <noreply> escreveu:
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