Minha conta foi suspensa

  • Lo Amir
    Perguntado em 17 de agosto de 2024 às 22:56

    Minha conta foi suspensa por erro de configuração do formulário que violou os termos. Gostaria de recuperar a conta e corrigir os erros.

  • Ericson_B Jotform Support
    Respondido em 17 de agosto de 2024 às 23:29

    Hi Lo Amir,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account has been suspended due to a form named Gestão de | L2A Consultoria that has violated our Terms of Use. Please remember that collecting login credentials is not allowed on Jotform. I've removed the offending fields and reactivated your account. You should be able to login now.

    Let us know if there's anything else we can help you with.