Widget Planilha para Formulário - Erro

  • suportebraganca
    Perguntado em 14 de agosto de 2024 às 15:24

    Boa tarde!

    Estou com um problema em todos os meus formulários que utilizam esse Widget mencionado

    Widget Planilha para Formulário   Erro Image 1 Screenshot 20
    A opção "Auto Complete Fields" apareceu (substituindo o nome do botão que era diferente) e ele está impossibilitado de clicar, ou seja, preencho o campo mas ele não aplica a ação de preencher os campos "Nome" e "Email", o botão inclusive apresenta uma questão de que ele não aparenta estar sendo acionado ao clique.

  • Gaud Jotform Support
    Respondido em 14 de agosto de 2024 às 16:22

    Hi Suportebraganca,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've checked out the screenshot you shared with us. I've cleared your form caches; your forms are now refreshed. Can you please open the Spreadsheet to form widget and the click on the update button? Let me show you how to do it:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on the Spreadsheet to Form widget's magic wand icon.
    2. Select Update widget button on the right side of the panel. Close the widget's settings. That's it.

    Widget Planilha para Formulário   Erro Image 1 Screenshot 30

    When I cloned and tested your form Entrada de Estoque - Bragança Paulista by adding my testing Excel sheet, I could not replicate an issue. Let me share the screencast below:

    Widget Planilha para Formulário   Erro Image 2 Screenshot 41

    Let us know how it goes.