conta suspensa

  • marcelo brusco cordeiro
    Perguntado em 9 de agosto de 2024 às 20:38

    Minha conta acabou de ser suspensa hoje dia 9/8/24

    gostaria de saber o que houve, preciso das informações que tenho nela.


    fico no aguardo

    Jotform Thread 17795331 Screenshot
  • Lorenz Jotform Support
    Respondido em 9 de agosto de 2024 às 21:18

    Hi Marcelo,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    Now, coming back to your question, I've gone ahead and forwarded this to the relevant team, so they can further evaluate your account. Once we hear back from them, we'll circle back to you on this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • marcelo brusco
    Respondido em 9 de agosto de 2024 às 21:28

    Lorenz

    Fico no aguardo de posição.

    obrigado


    M. Brusco


  • Lorenz Jotform Support
    Respondido em 9 de agosto de 2024 às 21:38

    Hi Marcelo,

    Your account was suspended by mistake. We've gone ahead and reinstated it. You should be able to log in now.

    Reach out to us again if you need any more help.