Conta Suspensa

  • diulian
    Perguntado em 7 de agosto de 2024 às 19:36

    olá me chamo diulian lemos de castro e sou correspondente bancário fiz um formulário para enviar aos meus clientes do exercito e foi bloqueado meu formulário queria entender o que ocorreu no formulário para ter sido bloqueado. estou aberto a enviar toda e qualquer documento comprovando minha autenticidade no meu trabalho

  • Mafe_M Jotform Support
    Respondido em 7 de agosto de 2024 às 19:53

    Hi diulian,

    Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. Your account was suspended because you’ve got a form named Cadastro Consignado that’s breaking our Terms of Use by collecting login credentials.

    Conta Suspensa Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.