Formulários não funcionam

  • americancatclub
    Perguntado em 26 de junho de 2024 às 09:09

    Bom dia, limpei a caixa e os formulários não funcionam.


    conseguem me ajudar?

  • Eliza Jotform Support
    Respondido em 26 de junho de 2024 às 11:14

    Hi americancatclub,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, did you have an issue accessing the form in Form Builder? If yes, this was a known issue today, but we heard from our Developers that the issue has already been resolved. I've cleared your form caches from the backend. Can you give it another try and let us know what happens?

    If you're still having the same issue, can you send us some screenshots of what’s happening? This guide will show you how to do that.

    Once we hear back from you, we'll be able to help you with this.