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pesquisadeclimajfiPerguntado em 25 de junho de 2024 às 10:09
Bom dia.
Pode verificar por favor, pois o link da pesquisa de clima só está funcionando online (c/internet ativa) no offline não está entrando.
No aguardo e grata
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Gaud Jotform SupportRespondido em 25 de junho de 2024 às 10:26
Hi Pesquisadeclima jfi,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you please check in your Jotform app that you have enabled the 'Online Mode' option in your Jotform app. If this option is disabled, then you won't be able to use this form in offline mode. Let me share the screenshot below:
Can you please check and let us know? You can share with us the screenshot. If you have enabled this option and the offline mode is not working for your Pesquisa de Clima Vale - SP1 - 2024, you can also share with us the screencast using Loom or any other screen recording software. You can share the link here, and we will be able to check it out.
Once we hear back from you, we'll be able to help you with this.
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pesquisadeclimajfiRespondido em 4 de março de 2025 às 13:59
Boa Tarde.
Não estou conseguindo acessar o formulário offline "Pesquisa de Clima SP2 2025, já está todo configurado porém não funciona. Pode nos ajudar por favor.
No aguardo e grata
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Mafe_M Jotform SupportRespondido em 4 de março de 2025 às 14:39
Hi pesquisadeclimajfi,
Can you try to uninstall the Jotform Mobile App and reinstall it again? Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.
Once we hear back from you, we'll be able to move forward with a solution.