Cancelar e reembolsar assinatura

Bom dia.

Quero cancelar minha assinatura.

O que devo fazer?

Hi leilapioerveira,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, to request a refund for your latest invoice, open this link and complete the form. After looking into your request, you'll receive an email from our team member. When you have been refunded, your account will be downgraded back to the Starter Plan.

Let us know if you need any more help.