AI Phone Answering
AI Phone Answering System /

AI Call Answering Service for SMB

Seamless Call Management Anytime, Anywhere

Jotform’s Virtual Receptionist is designed to help small businesses provide professional, round-the-clock phone support without the need for a full-time team. Powered by advanced AI, this solution handles calls, schedules appointments, answers FAQs, and ensures you never miss an opportunity to connect with your customers.

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How to Build SMB Virtual Receptionist

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Add Knowledge & Set Behavior

Teach your AI with FAQs, product details, or policies to ensure accurate responses to common inquiries. Define the AI’s personality and voice to match your brand, and set escalation rules for when to involve a human.

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Get a Dedicated Phone Number

Purchase a phone number to integrate with your AI system. This provides seamless call handling and ensures a professional experience for your customers.

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Activate and Optimize

Launch the system to handle calls, schedule appointments, and route inquiries. Continuously monitor its performance and adjust settings as needed for optimal results.

Benefits of Jotform AI Phone Agent

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24/7 Availability

Your virtual receptionist is always on duty, ensuring that customer calls are answered day or night. No more missed calls or lost leads—just consistent, reliable service.

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Call Handling and Routing

Seamlessly manage incoming calls with intelligent routing. Whether directing customers to the right department or handling common queries, your virtual receptionist ensures smooth communication.

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Appointment Scheduling

Simplify appointment booking by integrating scheduling directly into your calls. Customers can book services or meetings in real-time without manual follow-up.

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FAQ

  • What is a virtual receptionist for a small business?

    A virtual receptionist for a small business is a service that provides professional call answering, live chat support, and customer management. This solution helps businesses maintain high levels of customer service without needing in-house staff.

  • How does a virtual receptionist improve customer service?

  • Can a virtual receptionist handle multiple tasks?

  • Is the service customizable?

  • Who Is It For?

  • What if I already have an in-house team?

Ready to Elevate Your Business Communication?

Try Jotform’s Virtual Receptionist today and give your customers the service they deserve. Start for free and experience the difference AI can make!

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