Cancel

  • odchudzaniezkate
    Asked on 30 sierpnia 2023 04:43

    Witam, chciałabym zrezygnować ze współpracy z Wami, tylko pytanie jak mogę zrezygnować dalszego płacenia? Nie potrafię tego anulować. Będę wdzięczna za pomoc

  • Leonidas_D Jotform Support
    Replied on 30 sierpnia 2023 10:46

    Hello Katarzyna,

    Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand that you would like to cancel your subscription, is that right? I checked your account and you already initiated to downgrade your subscription, this will no longer charge your account in the future and the downgrade will take effect at the end of the subscription period which is on September 28, 2023.

    Let us know if you have any other questions.