-
magdakuczmaszewska91Asked on 2 września 2025 16:25Mobile Offline
1
Message
nie widzę żadnych moich formularzy. zniknęły i nie są dostępne. pokazuje że nie na żadnych na moim profilu . poniżej link do jednego z moich formularzy Here’s the link: https://form.jotform.com/243511925430046
Platform
Android
Appversion
2.12.16
Deviceinfo
User Device: Redmi - 24115RA8EG - Handset - 15
Source
Report
App
Jotform
-
Ronald Jotform SupportReplied on 2 września 2025 17:16
Hi magdakuczmaszewska91,
Thanks for reaching out to Jotform Support. Our Polish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, the form will not show on your All Forms page and will show the unavailable error when the link is access if its archived. to fix this, you can unarchive your form. It's easy, let me show you how:
- On your My Forms page, in the menu on the left, click on the Three Line icon.
- Click on Archive and select the archived form that you want to unarchive.
- In the menu, click on Unarchive and that's it.
Give it a try and let us know how it goes.
-
magdakuczmaszewska91Replied on 3 września 2025 03:30Thank you for coming back to me so quickly
It says I do not have anything in the archive file as well.
My forms completely disappeared the same like the answers
Kind regards
... -
Chris_L Jotform SupportReplied on 3 września 2025 04:08
Hi Magda,
Have you tried accessing your account using a computer? If you can view your forms using a computer, you can try to uninstall, then reinstall the app on your device.
Give it a try and let us know how it goes.
-
magdakuczmaszewska91Replied on 3 września 2025 04:25Thank you for your email
Yes that's worked thank you
...
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!