Refund Policy Template

About this template

Refund Policy is a document that shows the refund, return, and exchange policy of companies from different businesses. This document is important for e-commerce businesses, retail shops, manufacturers and brands that provide online or in-store shopping to inform their customers regarding the refund and return policy of their companies. Build your own with Jotform’s Refund Policy Template.

Customize your document to show the eligibility of the items for refund and exchange, refund exceptions for purchases, return processes, refund times in a table, and partial refunds and restocking fees. With Jotform’s online builder, you can provide a form element that enables the customer to accept and agree to the terms and conditions of this Refund Policy Template. Make refunds easier with Jotform Sign.

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These templates are suggested forms only. If you're using a form as a contract, or to gather personal (or personal health) info, or for some other purpose with legal implications, we recommend that you do your homework to ensure you are complying with applicable laws and that you consult an attorney before relying on any particular form.