Customer Satisfaction Survey Template

About this template

Happy customers make happy businesses — but what if your customers aren’t happy, and you don’t know why? Jotform’s Customer Satisfaction Survey Template gathers important feedback fast to help you improve the customer experience. Customers simply fill in a short survey and the template saves results as personalized PDFs. You can then download, print, or share the PDFs on any device, making it easy to discuss customer feedback with employees or coworkers.

No matter which industry you’re in, our Customer Satisfaction Survey Template can be customized to match your needs. Jotform PDF Editor lets you update survey questions, rearrange form fields, and add your company logo at the touch of a button. Why not collect contact details to send freebies to customers who’ve had bad experiences? By converting customer feedback into polished PDFs with our Customer Satisfaction Survey Template, you can quickly improve your customer experience for better customer retention.

Related templates

Employee Performance Evaluation Template

Employee Performance Review PDF template will save your valuable time to lose with creating a performance review form for each employee from scratch. You are able to change the design and layout according to your business!

Summer Camp Staff Evaluation Template

This Camp Counselor Evaluation PDF Template will convert all evaluation submissions into PDFs you can easily download, print, and share with the counselor being evaluated.

Customer Feedback Template

If you are managing a business or working in a customer support department, you know that customer feedback plays a very important role in your company. Customer feedback is information provided by customers or clients if they are satisfied or dissatisfied with a product or service they had with a company. This information is very helpful and important in understanding the areas that need improvement, satisfy customers and keep them loyal. If you are trying to create a customer feedback template for your business, consider using this free customer feedback template from JotForm. This Customer Feedback template will serve as your guide in creating a survey from your customers. It will collect information such as customer's name, address, telephone number, email and customer feedback questions, and other suggestion. The template also has an editing tool that will allow you to add more questions or remove depending on your own preference.

Employee of the Month Voting Template

Employee of the Month Voting Template is one of the better ways to conduct monthly competition among colleagues. You can collect insider information about your employees and create a competitive work environment.

Course Evaluation Template

Course Evaluation Template is a great way to collect feedback for a course in an education institution. The questions are not only about the course, but also the instructor assigned to the course.

Peer Review Report Template

This peer evaluation PDF template will allow you to keep the evaluations well arranged in a nicely designed format. There is plenty of information you can gather by using this template. This information includes what your peer succeeds at, his greatest strengths, greatest weaknesses along with the information of your peer's contributions on the team. Also, this peer evaluation PDF template has an additional comments section for the reviewer to fill.

These templates are suggested forms only. If you're using a form as a contract, or to gather personal (or personal health) info, or for some other purpose with legal implications, we recommend that you do your homework to ensure you are complying with applicable laws and that you consult an attorney before relying on any particular form.