WhatsApp ingtegration request

Beste

Wij maken momenteel gebruik van speakap waarin afwezigheden worden gemeld. Deze meldingen worden vervolgens gesynchroniseerd met ons centrale systeem en geregistreerd in Jotform. We zouden dit proces graag verder optimaliseren door ervoor te zorgen dat onze zaakvoerder automatisch een melding ontvangt van deze afwezigheden, bijvoorbeeld via een pushbericht op zijn telefoon of een WhatsApp-bericht.

Mijn vraag is of er een integratie mogelijk is tussen deze systemen en of u ons hierin kunt ondersteunen. Zo ja, zouden we graag meer informatie ontvangen over de mogelijkheden.

Ik hoor graag van u of dit haalbaar is en kijk uit naar uw reactie.

Met vriendelijke groeten
Britt Goossens
Tifre

Hi Britt,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. As for your issue, unfortunately, at the moment, we don't have an integration with the tool Speakap on our platform, but we can forward it to our developers team for a feature request. Can you send us the link to the Speakap tool you're mentioning? Also, can you explain to us this tool?

Once we hear back from you, we'll be able to help you with this.

Hello Gian

Thanks for the reply, I will reply back to you in English.

We currently have this integration already. Notifications in regards to holidays, sickness, goods that we have to payback, ... we receive in Jotform. Our employees register it in speakap, and we can follow up in jotform.

The question is, when we receive a notification in jotform of an employee who is sick, our business manager would also like to receive this. Not through jotform but in an whatsapp message for example.

This way, he already knows who won't be there at the beginning of the shift. Could you please look further into that option?

Thank you!

Hi Britt,

We don't have direct integrations with What's App. But you may want to connect your What's App with Jotform through Zapier. To learn more, you can check out our guide on How to Use Zapier with Jotform.

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.



Hello Lorevie

Thank you for letting us know, we will look into the Zapier extension for now.

Hi Britt,

I've moved your other question to a new thread and will be helping you out here.

Let us know if you have any other questions.

Hi Lorevie

Hi Britt,

I've moved again your other question to a new thread and will be helping you out here.

Let us know if you have any other questions.

Hi BrittBrittBritt,

We're excited to announce that we’ve just made it easier to reach people where they already are—on WhatsApp! With Jotform’s WhatsApp integration, you can get real-time notifications as soon as someone submits your form—helping you reply faster and stay connected. It’s fast to set up and fits right into your existing workflow. Here’s how to get started:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. Next, click on Integrations in the menu on the left side of the page.
3. Now, search for WhatsApp and then click on it. 
4. Then, click on Here or scan the QR Code on the screen to verify your WhatsApp number. 
5. In the WhatsApp window that opens, click on the Send icon to continue. 
6. You’ll get a Confirmation message in WhatsApp once your number’s verified. 
7. Now, go back to your form and click on Check Your Verification.
8. After that, set up your Notification Message, and then click on Save to finish. 

Once saved, your WhatsApp integration will come up in your list of actions. To make changes, hover your mouse over it and click on the Three Dots icon to see more options like See Action Logs, Rename Action, Disable Action, or Delete Action:

If you want to edit the integration, click on the Edit icon in the top-right corner of the WhatsApp integration section:

You’ll find more info in our guide on How to Integrate Your Form with WhatsApp. 

Give it a try and let us know if you need any help.