Bevestigingsmails worden niet verstuurd

Hallo,

Ik heb een formulier gemaakt waarin de workflow een goedkeuring of afwijzing plaatsvind,

Echter verzend de workflow hierna geen emails, Hoe is dit op te lossen

Hi KPJ_Sint,

Thanks for reaching out to Jotform Support. I checked your workflow and I can see that it is set up correctly to send an email to the email field once the approver approves or rejects the entry. Could you confirm if all submissions are affected by this issue? Also, provide the email address(es) that did not receive the emails so we can check it further.

Once we hear back from you, we'll be able to help you with this.

Hi KPJ_Sint,

Thanks for reaching out to Jotform Support. Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. I checked your workflow and I can see that it is set up correctly to send an email to the email field once the approver approves or rejects the entry. Could you confirm if all submissions are affected by this issue? Also, provide the email address(es) that did not receive the emails so we can check it further.

Once we hear back from you, we'll be able to help you with this.