Email notification is not working

In onze mailbox ontvangen wij geen formulieren meer die zijn ingevuld op onze website https://finsekota.com/informatie-vragen/. We weten niet wat de oorzaak kan zijn. Kunnen jullie ons helpen?

Hi Awolbers,

Thanks for reaching out to us for help. I checked the form email notification recipients and both were on our bounce list. That's the reason why you're not receiving the notification email alert.

I will forward this to relevant team and request to remove it from the bounce list. I’ll get back to you as soon as I can.

Result: 

info@bloemendaalprojecten.nl is IN the bounce list  



Reason(s) : bounced (host maildrop3.argewebhosting.nl[145.131.15.50] said: 550 152.160.248.194 is NOT allowed to send mail from hotmail.com. Please see the SPF record, with scope mfrom, identity cor_slager@hotmail.com, and ip 152.160.248.194 (in reply to end of DATA command))



info@bloemendaalprojecten.nl is NOT in the unsubscribe list

Result: 

fred@finsekota.com is IN the bounce list  



Reason(s) : bounced (host maildrop1.argewebhosting.nl[145.131.15.45] said: 550 152.160.248.194 is NOT allowed to send mail from hotmail.com. Please see the SPF record, with scope mfrom, identity cor_slager@hotmail.com, and ip 152.160.248.194 (in reply to end of DATA command))



fred@finsekota.com is NOT in the unsubscribe list

Hi Awolbers,

The email addresses were removed from our bounce list. Can you try and test it again on your end? You can open the form and submit a test submission to see if the issue persists.

Give it a try and let us know if you need any help.

Hi Jan,

Thanks for the answer. I have tried it and sent a test message, 10 minutes ago. It has not arrived in the mailboxes. But perhaps it is important that I tell you that we have recently moved the domain and mailboxes fom Argeweb to Strato?

Regards,

Angela Wolbers

Hi,

Yes, we have now received the test message in the mailbox info@bloemendaalprojecten.nl. We didn't receive it in the mailbox fred@finsekota.com.

Also, I didn't recieve this reply of you in info@wolbersprojecten.nl, as I expected it should be the case. But I can better change this mailaddress into a new one, info@blikoptaal.nl, because I want to stop with the domain and mail of wolbersprojecten.nl.

Regards,

Angela Wolbers

Yes, we have now also received the test message in the mailbox fred@finsekota.com. We had made a mistake ourselves. So it's alright now!

I'll try to change info@wolbersprojecten.nl into info@blikoptaal.nl.

Kind regards,

Angela Wolbers