スプレッドシートの書き出しが重複する

統合機能でスプレッドシートに書き出しを行っています。

まったく同じデータが2行（または3行）にわたって書き出されることがあり、困っています。
原因と防止策を教えてください。

例）2025-04-18 18:33:49
オンラインフォーム上は1件なのに、スプレッドシート上は3件に増えている

Hi support_support817,

Thanks for reaching out to Jotform Support. Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Thanks for your patience, we appreciate it.

Hi support_support817,

Is this a date field? I checked your form, but it does have a date field. Are you referring to a different form? If so, can you provide the Form URL? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Once you share the form URL with us, we’ll be able to help you better with this.

2025/04/21にUIとフォームを刷新しました。
これ以降、新しいフォームについて相談させてください。
＊＊＊＊

弊社のフォームは、業務の都合上、UIを自社で作り、御社のフォームと連携しています。

・A〜Cは自社で用意したURLです。
・A→B→Cの手順でお客様に申請をいただいています
・Cのフォーム（弊社UI）が、D（御社フォーム）につながっています。

A：https://trinity.jp/365_wrranty_apply/

B：https://trinity.jp/365_wrranty_apply/?jan-select=4582269&jan=575537&action=1

C：https://trinity.jp/warranty_jot_apply/?janCode=4582269575537&modelNumber=DQ-IP24ML2-LCF-CCCC

D：https://form.jotform.com/251033776852460　

新フォームに変更したところ、「タイムスタンプがバラバラだが、内容が重複（2〜4件ほど）した申請が散見される」という状況です。原因と対策を教えてください。

例）

2025-04-21 23:59:12 4582269565705 TR-IP24M3-G3-GOCCBK
2025-04-21 23:59:16 4582269565705 TR-IP24M3-G3-GOCCBK

2025-04-22 8:18:40 4582269553672 TR-IP23L-G3-CCBK
2025-04-22 8:18:44 4582269553672 TR-IP23L-G3-CCBK
2025-04-22 8:18:48 4582269553672 TR-IP23L-G3-CCBK
2025-04-22 8:18:49 4582269553672 TR-IP23L-G3-CCBK

Hi support_support817,

I understand you're having issues with duplicate information on Google Sheets integration on your form 241930987417062. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:

Does it appear any different for you? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.