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モバイルでの管理
モバイルでの管理
モバイルアプリを使って、人間のエージェントがAIによるチャットを即座に引き継ぎ、複雑な問い合わせに対して迅速かつ効率的に解決できるようにします。
Enable your team to intervene in live chats directly from their mobile devices. Whether resolving urgent matters or providing personalized support, your agents can seamlessly transition from AI to human-led conversations.
Real-Time Support for Urgent Issues
For high-priority or sensitive matters, human agents can jump into live chat conversations without delays, offering immediate assistance.
AI-to-Human Transfer
With a single tap, conversations smoothly transition from AI to human agents, preserving chat history for a frictionless customer experience.
Respond to Customers Anytime, Anywhere
Respond to Customers Anytime, Anywhere
Agents can manage live chat interactions on mobile, ensuring round-the-clock availability and faster response times.
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