301 redirect to new form

  • Studio_Fonio
    Domanda del 21 maggio 2025 alle ore 11:02

    Salve avevo un vecchio link di un modulo che ho dovuto cambiare, considerato che tanti clienti hanno il vecchio link, non esiste la possibilità che loro cliccando sul vecchio link finiscano sul nuovo per evitare di perdere le transazioni?


    Grazie

  • Andreas Jotform Support
    Risposta del 21 maggio 2025 alle ore 11:15

    Hi Studio_Fonio,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. Regarding your question about redirecting the old form link to the new one to avoid losing transactions from clients using the old link, unfortunately, Jotform does not support automatic redirection from an old form URL to a new form URL.

    Let us know if you have any other questions.

Your Reply