Esenzione iva

buongiorno, perche mi calcolate l'iva , essendo una azienda svizzera, dovrei pagare l'iva svizzeraall'8.1% attendo grazie saluti

Hi ristorantealfienile25,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, are you trying to upgrade your subscription? If so, tax is charged by the payment processor through which you would be making payment to subscribe to Jotform's paid plans. During the upgrade process, you should see that page where you will need to enter your VAT number.

Reach out again if you need any other help.