Conteggio totale errato degli invii del modulo

  • Roma_Michele
    Domanda del 19 marzo 2025 alle ore 17:51

    Vi chiedo cortesemente di verificare gli invii form del mio account e resettarli
    E' impossibile che vi siano stati 8.301 invii nell'ultimo mese

  • Aries Jotform Support
    Risposta del 19 marzo 2025 alle ore 18:06

    Hi Michele,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I have recalculated your submission total usage. Your current monthly submission usage 311 / 1,000. I also cleared your form cache as a precaution.

    Let us know if you need any more help.