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DARIO CHIODIDomanda del 19 marzo 2025 alle ore 12:57
Buongiorno, vorrei riattivare il mio account, ed avere istruzione per pagamento e possibile recupero dei form archiviati lo scorso anno, grazie
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Shaira Jotform SupportRisposta del 19 marzo 2025 alle ore 13:42
Hi Dario,
Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've checked your account and found that it's currently active. Are you referring to a different email address? If so, can you share the email with us so we can check it further.
Once we hear back from you, we'll be able to help you with this.