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maximearnaudDomanda del 19 marzo 2025 alle ore 10:37
Bonjour,
Nous aimerions supprimer le compte avec l'adresse e-mail maxime.arnaud@fdi.fr.
En effet, cet adresse e-mail n'existe plus, je ne peux donc pas recevoir le code de validation pour supprimer ce compte.
Pourriez-vous supprimer ce compte svp ?
Voici mon adresse e-mail afin de me joindre si besoin : clement.grassi@fdi.fr.
Cordialement,
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Zachary Sales Development RepresentativeRisposta del 19 marzo 2025 alle ore 11:48
Hi maximearnaud,
Thanks for reaching out to Jotform support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, since you don’t have access to the email on the account we can change the email address to the email of your choice so you can access the account again. Or if you want to proceed with the deletion of the account, we can do that for you.
Let me know which option you prefer.