Sto cercando di cambiare il numero della mia carta principale

Ho modificato il numero di carta mastercard e l'operazione non va a buon fine

Hi Giorgio,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you send us the email address or username of the account you're referring to? I've checked the account associated with the email address you used on creating this ticket, and it's under a Starter/Free account. Did you get an error message when trying to change your master card number? Can you share with us a screenshot of it? Let me show you how to post a screenshot to our support forum:

1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.