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chiaraarnesanoDomanda del 5 febbraio 2025 alle ore 09:30
Se utilizzo il piano gratuito e creo un modulo, questo modulo ha un limite di utilizzo di tempo? se lo creo oggi, sarà ancora attivo a giugno ad esempio. Quindi se questo modulo è un RSVP, chi avrà il link potrà rispondere a giugno se lo creo oggi.
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Christopher Jotform SupportRisposta del 5 febbraio 2025 alle ore 10:20
Hi Chiara,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, as long as you do not exceed your account limits, your forms will not be disabled. Take note that there are two two types of limits, which are monthly and fixed. For monthly limits, your usage will reset every monthly reset schedule of your account, while the fixed limit can be freed up by deleting and purging submission data. You can review your account usage, limits, and monthly reset schedule on the usage page. Here's how to do it:
1. In My Forms, on the upper right side of the screen, click on your account profile picture.
2. Click on Settings.
3. In Settings, on the left panel, click on Usage.
We also have a guide about Understanding Your Account Usage and Limits that you can check out.
Let us know if there’s anything else we can help you with.
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chiaraarnesanoRisposta del 5 febbraio 2025 alle ore 10:29
quindi le persone che dovranno rispondere potranno farlo sempre, a meno che io non disabiliti il modulo. per quanto riguarda la risposte al modulo, queste vengono cancellate mensilmente?
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Danilo Jotform SupportRisposta del 5 febbraio 2025 alle ore 10:38
Hi Chiara,
Yes, that is correct. As my colleague mentioned as well, as long you didn't reach any of your limits your form won't be disable unless you disable it manually. The submission storage limit for the starter plan is 500. The submission storage limit is the maximum number of entries from all your forms you can store on your account. Do note that exceeding this limit deletes the oldest entry to make room for the new submissions.
Here's the list of your form data storage limit:
- 5 Forms Limit — The number of active forms.
- 100 Monthly Submissions — The total number of entries you can receive every month from all your forms.
- 100MB Upload Space — The available storage space for file uploads.
- 1,000 Monthly Form Views — The number of impressions or times your forms can be viewed.
- 500 Total Submission Storage — The total number of form entries you can store in your account.
- 100 Fields per Form — The maximum number of form elements for each form.
- 10 Monthly Payment Submissions — The total number of completed payments from forms with payment processor integration.
- 10 Monthly Signed Documents — The total number of signing processes completed, from all your Sign documents, your account can have every month.
We also have a guide about Understanding Your Account Usage and Limits that you can check out. You can also upgrade your account to a higher plan to increase your account limit.
Let us know if you need any other help.