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lecceaos1958Domanda del 2 gennaio 2025 alle ore 17:58
Non riesco ad usare i moduli
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Lesther Jotform SupportRisposta del 2 gennaio 2025 alle ore 18:08
Hi lecceaos1958,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've cleared the form cache in our server to refresh the forms. These are all active now. In case that you encounter the same in the future, you can clear the form cache in your account settings too. Let me show you how:
1. On your My Forms page, click on your Avatar/Profile Image icon.
2. In the window that opens, click on Settings.
3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.
Let us know if you have any other questions.