richiesta scontistica

buongiorno;

abbiamo visto che è aumentato parecchio il canone annuale e ci crea alcune difficoltà.

E' possibile avere delle scontistiche?

grazie

Hi Andrea,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

As for your question, I was able to see that you were able to acquire the  Bronze Plan with the End of Year Discount applied on the account. This made the  initial annual charge lower than the regular yearly price. Note that  when the plan renews, you will be charged for the full price of the plan.

We understand that this is quite difficult for you so let me reach out to our Relevant Team  and check on possible options. We'll get back to you as soon as we get an update from them.

In the meantime, let us know if you need any other help.

Hi Andrea,

I just heard back from our Relevant Team. We value you as a customer, and as a valued customer we found a way to apply the same discount that was given to you last 2023, especially with the EOY 2024 discount still being offered. Expect a refund amount of $174.00 on your account. Note that the refund will take 7-10 business days to be credited on the same card that was used to pay for the renewal.

Reach out again if there’s anything else we can help you with.

Good morning; 

Is it possible to fix the price for the next few years?

Thank you for your availability!

Hi Andrea,

I completely understand your request. However,  it’s not possible to lock in the price for the next few years.  While we strive to offer the best value for our Premium Jotform services, future sales or promotions, such as the End-of-Year sale, cannot be guaranteed.

We encourage you to take advantage of our current offers to ensure you receive the best deal available today. I hope this addressed all your concerns.

Reach out again if there’s anything else we can do for you.