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lecceaos1958Domanda del 2 gennaio 2025 alle ore 09:27
Come mai non posso più usare i moduli creati?
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Shirized Jotform SupportRisposta del 2 gennaio 2025 alle ore 09:37
Hi lecceaos1958,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, it seems that you have exceeded your form limit. Keep in mind that the Starter account can have a total of 5 forms. But what you can do is delete or disable old forms that are not being used, and this will free the total form limits of your account. Here's how:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the Form Settings window, click on Enabled in the Form Status option.
- In the window that opens, click on the Downward Arrow icon and select Disabled.
- You can change the Warning Message if needed. Once you're done, click on the Save button at the bottom right corner of the window. That's it, you're done.
When your form is disabled, people who try to open it will see the Warning Message as shown below:
You can also disable your form based on a specific date, a certain submission limit, or both:
You might also want to check out this guide Understanding Your Account Usage and Limits for more information.
Reach out again if you need any more help.