ALLEGATO NELLA MAIL

Ciao, sto creando un nuovo modulo ma non capisco perchè nelle email di prova inserisce un allegato che avevo inserito in un vecchio modulo. Se vado nelle impostazioni infatti questo file non risulta allegato, eppure nelle mail di prova arriva in allegato il pdf che riguarda un altro modulo. Come mai?

https://form.jotform.com/242991247511357 questo è il link del nuovo form che presenta la problematica nelle mail allegando un pdf che non dovrebbe esserci

Hi Giulia,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your form and the Email Content of your Autoresponder Email, I saw that you included a PDF link which is why when you receive a test email, it will give you a preview of that PDF. You can remove the PDF link if you don't want it that way. Let me show you how:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. Select Emails in the menu on the left side of the page.
3. Click on the pencil icon right next to the Autoresponder Email to edit.
   
   
4. Under Email Content, scroll down and look for SCARICA ORA.
5. Select the text and click on the chain icon at the top.
6. Remove the link and click on Ok.
   
   
7. Click on Save.
   
   

Give it a try and let us know if you have any other questions.