rinnovo abbonamento bronze

buonasera,

devo rinnovare l'abbonamento ma è stato rifiutato il pagamento,

ho messo pay pal e poi ho anche rimesso la carta ma mi da errore.

Hi ASDEURTM,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can update the card in your account. Make sure that the card you're using has enough funds, so it won't fail. Your account will automatically renew the subscription. You can update your Credit Card Information in just a few easy steps. Let me show you how:

1. On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.

2. In the menu that comes up, click on Settings.

3. Next, go to the Billing tab.

4. Click on Change Credit Card.

5. Enter the details in the Credit Card Information window.

6. Now, just click on Update to save the changes.

Let us know if you need any more help.