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hylaticinoofficeDomanda del 31 ottobre 2024 alle ore 09:00
Alla cortese attenzione di Jodform ho provato aprire un nuovo ticket tuttavia non riesco a scrivere all'interno del riquadro cosicché sono costretto di dover scrivere attraverso una vecchia richiesta.
All'interno del modulo contratti ho archiviato per sbaglio il contratto stipulato in data 28/10/2024 come faccio a renderlo visibile all'interno del modulo stesso? Mi potete aiutare?
https://eu.jotform.com/tables/242387890212358
In attesa Cordiali saluti
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Manilene Jotform SupportRisposta del 31 ottobre 2024 alle ore 09:04
Hi hylaticinooffice,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I can look into this for you. I’ll just need access to your account to do that. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:
1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.
2. In the small window that opens, click on Settings.
3. In the panel on the left, click on the Security tab.
4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.