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raffaellaceresDomanda del 18 settembre 2024 alle ore 07:35
ho bisogno di recuperare dei file compilati e salvati con la vostra piattaforma.
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Royce Jotform SupportRisposta del 18 settembre 2024 alle ore 10:15
Hi Raffaella,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
As for your question or concern, I can't find any data associated with your account. Take note that once the deleted data exceeds 30 days, you'll no longer be able to recover it. You can check out our related guide on How to Restore Deleted Forms and How to Restore Deleted Submissions in Jotform Inbox for more information. If that’s not exactly what you’re looking for, can you explain a bit more so we can help you better?
Keep us updated and let us know if you need any more help.