Come verificare l'utilizzo corrente dell'account

I miei form sono bloccati e ho necessità di sbloccarli

penso ci sia stato un conteggio sbagliato sul totale delle risposte

Nello specifico non ho totalizzato un valore superiore a 1000 risposte questo mese

Hi Roma_Michele,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I checked your account it seems you have reached the 1000 monthly submission limit. When you hit a monthly limit, you can either wait for the counter to reset on the first day of the limit reset period, or upgrade your account to increase your limits. You can view the start date of your next limit reset period under the Usage tab on your Account page which is usually every first of the month. Let me show you how:

1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon.

2. In the window that opens, click on Settings.

3. In the window that opens select Usage.

You can check out the guide here to understand more about account usage and limits. The good news is you also have the option to permanently increase your monthly submission limit by completing simple tasks for Jotform on the Increase limits page here.

Give it a try and let us know how it goes.