-
ikigaiconsultingDitanyakan pada tanggal 24 April 2025 pukul 00.35
Bagaimana cara agar dokumen atau foto yang telah tersubmit di google form sebelumnya dapat di buka melalui google drive atau diintegrasikan ke drive? Saya telah mencoba untuk mengintegrasikan ke drive namun, data upload foto/dokumen yang sudah terupload sebelumnya tidak ada atau drive kosong
-
Shaira Jotform SupportDibalas pada tanggal 24 April 2025 pukul 09.26
Hi Ikigai,
Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand that recent submissions to your form are not appearing in your connected Google Drive. Just to clarify, are you referring to this specific form? I’ve gone ahead and cloned and tested it on my end, but I wasn’t able to replicate the issue you're currently experiencing. Check the screenshot below to see my result:
Can you confirm whether your form's integration with Google Drive is correctly configured? Can you try setting up your integration again same as the setup shown in the screenshot below:If the issue persists, we suggest re-integrating your form with Google Drive. You can do this by removing the current integration and then setting it up again from scratch. This process often helps resolve syncing issues and ensures the connection is properly established.
If that’s not exactly what you’re trying to resolve, can you explain a bit more so I can help you better?
Keep us updated and let us know if you need any more help.
-
ikigaiconsultingDibalas pada tanggal 29 April 2025 pukul 06.27
Hallo, saya telah mencoba cara tersebut namun data yang sebelumnya terlah tersubmit, ketika saya coba integrasi ke google drive tidak ada
-
Jessica Jotform SupportDibalas pada tanggal 29 April 2025 pukul 06.35
Halo Ikigai,
Setelah saya mengecek log tindakan integrasi Google Drive pada formulir Anda, saya juga tidak menemukan adanya tanggapan yang terkirim. Apakah tanggapan sebelumnya terlebih dahulu dikirim sebelum integrasi Google Drive terhubung? Jika begitu, integrasi hanya akan mengirimkan tanggapan baru sejak integrasi terhubung. Namun, Anda dapat menggunakan fitur Kirim Data ke Aplikasi Lain dalam Tabel Jotform, untuk mengirimkan tanggapan sebelumnya ke Google Drive.
Jika Google Drive telah terhubung dan tanggapan baru tidak terkirim ke Google Drive, dapatkah kami mengisi dan mengirim tanggapan tes langsung pada formulir Anda untuk pengecekan lebih lanjut?
Setelah kami menerima balasan dari Anda, kami akan dapat menindaklanjuti ini.
Jawaban Anda
Something Went Wrong
An error occurred while generating the AI response. Please try again!