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admjaminanDitanyakan pada tanggal 14 Januari 2025 pukul 02.26
kenapa saya kehabisan kuota padahal ketika saya cek kapasitas saya harusnya masih bisa.
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Raymond Jotform SupportDibalas pada tanggal 14 Januari 2025 pukul 03.13
Hi admjaminan,
Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
I checked your account and see that your usage is below your account limits. Your form is active and can receive submission as well. Check out the screenshot below for your reference:
I cleared your form's cache which should help. Can you try it again and see how it goes? If the same thing happens again, let us know together with the link to your form so we can check it out and see what's going on.
Keep us updated and let us know how it goes.