Tentukan bagaimana agen Anda merespons dalam situasi tertentu, seperti meminta email di awal percakapan atau menganalisis sentimen untuk menawarkan keuntungan eksklusif atau dukungan prioritas.
Enable your agent to perform actions like completing forms, replying to users with specific messages, suggesting relevant topics, or even sending data to third-party apps.
Set up automated triggers that activate specific responses when a user starts a chat, asks a question, or mentions a topic.