Does ChatGPT enable HIPAA compliance?

Based on publicly available information, ChatGPT it is unclear if it is HIPAA compliant. OpenAI does not indicate that it offers a Business Associate Agreement (BAA), which is generally required for handling protected health information (PHI) in a HIPAA-compliant manner.

ChatGPT includes certain security measures, such as encryption and access controls. However, OpenAI does not state in its product materials that ChatGPT is HIPAA compliant, and does not list a Business Associate Agreement among its contractual offerings. In the absence of a BAA, covered entities—such as healthcare providers, insurers, or their business associates—may be unable to use the service to create, receive, maintain, or transmit PHI in a way that satisfies HIPAA requirements.

OpenAI’s published policies also note that user-provided content may be reviewed or used to improve the service. This means that, if PHI were entered into ChatGPT, it could be accessible in ways inconsistent with HIPAA’s privacy rules. Even with strong technical safeguards, HIPAA compliance typically depends on both the technical protections and the contractual commitments outlined in a BAA.

Product details

Company Logo

Categories

Other

Product description

ChatGPT is an AI-powered conversational tool developed by OpenAI. It can generate text, respond to questions, summarize material, and assist with a variety of writing and problem-solving tasks across industries.

This web page was updated on August 14, 2025.

Disclaimer:

Readers should perform their own research before making the final decision. The information on the Jotform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jotform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.

If you see any incorrect, incomplete or inaccurate information, please request correction by filling the form below.

Request Correction
JOTFORM ENTERPRISE

Get professional solutions with Jotform Enterprise

Discover how Jotform Enterprise can benefit your organization. Automate, collaborate, and scale with ease.