HIPAA Frequently Asked Questions for Web Forms

When you add HIPAA features to your account, your existing data will automatically be migrated to and securely stored in our isolated system of local data residency centers that enable HIPAA compliance.

Our HIPAA compliance feature is available only with Gold plan.

All data is stored according to HIPAA standards.

You won’t need to make any changes to your existing forms. Your forms and form submission data will be automatically moved to servers that enable HIPAA compliance.

If you currently use an integration that enables HIPAA compliance, such as Google Sheets, you can view your form submission data within that environment. Otherwise, due to HIPAA privacy regulations, you are required to log into your Jotform account to view this data. You won’t receive any form submission information via email.

No submission data will be included in any notification emails. However, you will receive an alert that you have a new submission.

There are no restrictions to enable HIPAA on your account if you have a Gold plan.

HIPAA compliance is only available with our Gold plan. HIPAA is included in this cost and there is no additional fee.

Once you enable HIPAA compliance in your account and sign a Business Associate Agreement (BAA), you’ll be able to use Jotform’s Form Builder to create forms that enable HIPAA compliance.

HIPAA forms look just like any other online form. You can still embed them into your web pages or share their URLs by email. The main difference is how they store and transfer data. Jotform’s HIPAA forms encrypt the data on your form and then transfer and store the data while keeping it encrypted. The form data is stored in encrypted databases and on servers that enable HIPAA compliance. These servers are separated from the internet using multiple levels of protection and firewalls.

Once you enable HIPAA compliance on your account, Jotform will email a signed BAA.

Jotform allows you to create forms that enable HIPAA compliance features, and gives you several options to embed these forms on your website — such as iFrames, lightboxes, or a popup window. To embed your forms, you just need to copy and paste the appropriate code into your website and start collecting responses.

Jotform integrates with several products that are capable of enabling HIPAA compliance, including Google Sheets, Google Drive, Dropbox, and Infusionsoft.

Yes — if you create a PDF using Jotform’s PDF Editor or Customize PDF page, the document is protected by several security features, including optional HIPAA compliance features. Additionally, the PDF can be password protected and sent as an email attachment.

To enable Jotform’s HIPAA compliance features, you need to have a Jotform Gold or Enterprise plan. Then go to your account settings and select the HIPAA option, sign a Business Associate Agreement, and enjoy forms that make HIPAA compliance easier.

Yes, you can accept payments directly in your forms through popular payment services, such as Square, PayPal, Stripe, BlueSnap, Authorize.Net, etc. Plus, Jotform does not charge you any additional fees.

With Jotform’s free HIPAA Compliance Checker tool, you can quickly see which popular applications enable HIPAA compliance. To make your chosen software HIPAA compliant, you must sign a Business Associate Agreement (BAA) with the company. If you’re looking to integrate your online forms with any of these platforms, sign a BAA with Jotform and enjoy forms that make HIPAA compliance easier.