If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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61 Comments:
1 days ago
When setting up a new account today I entered an incorrect email.
The user email entered was Kylie.perry2@education.wa.gov.au. This email does not exist so I cannot verify my email.
My correct email is Kylie.perry2@education.wa.edu.au
Can you update this so I can verify my account
Thank you
3 days ago
I need to change contact email from j***y@ye***cr***ns.com to p
***o@ye***o***ons.com. The jerry email no longer exist.
3 days ago
I've been logged out of my account and forgotten my password but when I've tried to reset my password, your emails aren't coming through to do this.
4 days ago
He esperado más de una semana para poder llenar el cuestionario de la plataforma jotform y hoy intenté ingresar nuevamente pero no me permitió.
Atte.
Teresa Amalia Hernández macias
Ing.comercio exterior y negocios internacionales
6 days ago
Hello.
I have recently verified my identity through your required process to reset my password AND change my email. I no longer have access to my old email. I even verified my last payment information to prove my identity.
My new email is co***sto***j***ol@g***l.com.
The old user ID is: c***l@co***rst***pe***j.com
I cannot log in. When I try to reset the password with my new email it is taking me to a new account. I need to recover the account i have been using for about 2 years associated with my OLD EMAIL that I cannot access.
Please help. We have been without our necessary forms trying to resolve this for a few months. To recap: What user ID should I be using? The old does not work and the new email takes me to an empty account.
Thank you.
Carol
Cornerstone Speech
7*2-***-30*1
6 days ago
Hello, I initially created my account with th***ee***e@ou***k.com. I then changed this outlook email in general to Li***eSt***co@out***k.com. So the_bee_hive is no longer an email address at all. I cannot log in to my form now. I only have access on my phone where I’m already logged in. I need to change my email associated with th***e***e@out***k.con to be lit***ti***o@ou***k.com. I’ve tried to do this on the app but when it sends the code it does not arrive because the bee hive is no longer an email address.
10 days ago
I found the password!!!! YAY!!!!! and was able to update the credit card payment. I do not need the access for the account.
11 days ago
I just made a typo when I initially created my account I typed: pret***la***s@g***l.com, but my email is actually pre***ees***es@gm***.com
I need this to be changed so I can receive responses to my form. Thanks.
11 days ago
Good day
I am not able to log into my jot form account.
I have forgotten my password.
I have now tride now several times and ons different days to reset it, but I am not recieving any emails to reset it . There is nothing in my span or inbox I have checked several times
11 days ago
je veux résilier mon inscription
13 days ago
My account has been suspended and I want it to be recovered
16 days ago
Hola, tengo cuenta con vosotros con un email que ya no tengo acceso. Está cerrado. Por lo tanto para cambiar el nivel, de momento solo me da opción a través de email. Pero no puedo. Necesito otra alternativa. Gracias
16 days ago
i need to change the email from ylyeung@sbcps.edu.hk to yunloong@gmail.com and the old email is no longer worker so i have no way to receive the verification code.
17 days ago
I am trying to recover my jotform account under user name SEC_gen which was registered with a discontinue email account you jotform kept sending verification code to.
19 days ago
Withdraw akun
20 days ago
Hey where is the account recovery form I am on the page now and cannot find it.
21 days ago
Please do not send anything to the above email as that email was stolen by outsiders.
22 days ago
I want to activate the payment of money in order to benefit from the Jotform program service
22 days ago
I have low vision. Would be great for making presentation. However, I would like to talk to a HUMAN as I am getting a few points.
Jim
330 *** 4***
23 days ago
pleasr accept the subscription activation
23 days ago
I have created an account with Jotform using a hide my email by apple and now I cannot sign on from any other device. How do I fix this please?
26 days ago
ich mache das jetzt nochmal wurde bereits am 01.07.25 durchgeführt. Herr Braun ist leider nicht mehr im Haus somit kann ich kein Bild dazu fügen. Bitte um Freigabe mehr Daten stehen mir leider nicht zur Verfügung. Wir benötigen jetzt dringend die Bewerbungsunterlagen aus Ihrem Portal es kann nicht sein das wir jetzt 2 Tage wegen dieser Sache schreiben und nichts passiert. Wie kann das sein.
27 days ago
Hello, My account is locked as we weren't able to login with our most recent password, / username combination. Are you able to unlock? Our account username is "strottner", which is our last name and the email on the account is my wife's: mich***e@st***er.com. What do I need to provide to regain access?
27 days ago
Your site is very confusing and too steps to get into my site
29 days ago
My account has been suspended, please reactivate it