As as admin, you can customize the sender email address for notification emails, autoresponders, and more in the Admin Console. To do this, you’ll need to set up a Simple Mail Transfer Protocol (SMTP), and then add the associated email address.

Process

Creating Sender Emails

1. In the Admin Console, select Emails under Connections.

2. Click on the gear icon to open the Sender Email Configuration settings.

3. Next, click on Add Sender Email.

4. In the pop–up window, select the SMTP provider and click Continue.

5. For Google and Microsoft, log into your account to authenticate the connection.

6. For a custom connection, enter the SMTP details, including the Security Protocol and Port.

7. To test the sender email, click Send Test Email.

8. Finally, click Save.

Editing Sender Emails

After the Sender Email is set up, you can edit or delete it. Let’s walk through this together:

1. In the Admin Console, select Emails under Connections.

2. Click on the gear icon to open the Sender Email Configuration settings.

3. Now, search for the sender email you’d like to manage and click on the three dot menu.

4. To update the email, click on Edit (custom connections) or Reauthenticate (Google or Microsoft).

5. Then, follow the steps in the pop-up windows and click Save.

Deleting Sender Emails

Let’s walk through the process of deleting a sender email:

1. In the Admin Console, select Emails under Connections.

2. Click on the gear icon to open the Sender Email Configuration settings.

3. Now, search for the sender email you’d like to manage and click on the three dot menu.

4. Click on Delete. The system will look for connected assets.

5. If there are connected assets, select a new sender email to transfer the assets to and click Next.

6. Then, click on Delete Now to finalize deleting the email.