How to Find Your API Key in Freshdesk

September 23, 2025

Jotform makes it easy to connect with tools like Freshdesk, but to get started, you’ll need your Freshdesk API key. This key allows secure communication between platforms and lets your data move safely between Jotform and Freshdesk.


You can find your Freshdesk API key in just a few steps—here’s the quick way to do it:

  1. Login to your Freshdesk Account and click on your Avatar/Profile picture in the top-right corner of the screen.
  2. Then, in the Dropdown menu, click on Profile Settings.
Clicking Profile Settings from dropdown menu in Freshdesk
  1. Next, on the right side of the Profile Settings page, click on View API Key.
Clicking View API Key to display unique API key in Freshdesk
  1. Now, copy the API Key, and you’re all set.
Freshdesk Profile Settings showing API key ready to copy

That’s it! You’re now ready to connect your Form with Freshdesk and streamline your workflow.

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