How to Customize the App URL

July 4, 2024

Aside from branding your Jotform App with your business logo and colors, you can customize its URL. The customization will allow you to add your organization and app name to the URL.

To customize the App URL

  1. In the Jotform App Builder, go to the Publish tab.
  2. Under the Quick Share tab, click the Pencil icon next to the App URL.
Edit App URL in Jotform App Builder
  1. If you haven’t set your Organization Name and Custom URL Slug through your Account Profile, you will be asked to provide both in a modal, as shown in the image below.
  2. Click the Save button in the modal.
Add Your Organization Name window in the Publish tab of the Jotform App Builder
  1. Next, enter your custom app name.
  2. Finally, click the Apply button to save the app’s custom name. That’s it!
Custom Name and Apply button in the Publish tab of the Jotform App Builder

Here’s a demo app with a custom URL: https://www.jotform.com/app/jotform-inc/intake-checklist.

Note

Once set, the Organization Name and Slug can only be changed on the Account Profile page. Also, when the Slug is changed, all custom app URLs with that Slug will become invalid. You must inform your users of the new Custom App URL with the updated Slug.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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